About us

We are a team of registered children’s nurses, healthcare support staff and administrators who work with parents and carers of children with acute, chronic, complex health or palliative care needs.

The team will manage children with a nursing need such as intravenous antibiotics, central line management, post-operative care, wound checks, home oxygen or vital signs monitoring, such as blood pressure.

Appointments

We will make every effort possible to book appointments in advance at a time and in a setting convenient for you. This could be at home, in a clinic or at school.

Occasionally our nurses might be delayed or our clinics may overrun. If we expect to be more than 30 minutes late, we will inform you.

Please note morning or afternoon appointments are offered where home visits are necessary. Unfortunately, we cannot give specific visit times.

Referrals

Referrals are accepted for children and young people under the age of 18 with a Richmond GP. Children visiting the borough can also be seen if appropriate.

Referrals are accepted from anyone, including healthcare professionals, educational services, social services, carers and families providing a pre-existing health condition has been diagnosed.

Once a child has been referred, a nurse will undertake a full nursing assessment and agree a plan of care with parents / carers and child.

Some children may have needs that our team cannot meet, in which case we will refer them to the appropriate service. It is rare that we cannot meet a child’s healthcare needs.