We want our patients to have the best possible experience of our care.

One of the best ways to improve our services is to listen to your feedback. The more we know about your time with us, the more we can learn how to deliver better care in future. This is how you can tell us what we got right and how we could do better.

Talk to us

If you do have a problem or concern about the care and treatment you are receiving, the best thing to do is raise it with us straight away so that we can do our best to put it right.  Please talk to your healthcare professional, a member of reception team or phone your service.

FFT, compliments and complaints

The Friends and Family Test is a quick and easy way for all patients to share feedback, and there are also several ways to send a compliment or complaint – see the links below.